Effective Date: February 25,2026

1. Information We Collect

We collect the following types of information:

Personal Information:

-Name, email address, phone number

-Payment information when you make a purchase or request a quote

-Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

-IP address, browser type, device information

-Website usage patterns and analytics

-Cookies and similar technologies

Customer Communication:

-Records of inquiries and service requests

-Appointment details and preferences

-Service history and feedback

2. How We Use Your Information

We use collected data for:

-Providing and improving our services

-Processing transactions and payments

-Communicating with you about your inquiries, appointments, and promotions

-Enhancing website functionality and user experience

-Ensuring security and fraud prevention

-Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Consent & Opt-In:

-By providing your mobile number, you consent to receive SMS messages from Turner Medical, LLC dba Turner Systems.

-Consent is not a condition of purchase.

-You must be 18 years or older to opt-in.

-We maintain timestamped records of all opt-in actions and comply with the Telephone Consumer Protection Act (TCPA) and applicable laws.

SMS Use Cases:

-Appointment reminders and confirmations

-Service updates (order status, billing notifications)

-Customer support follow-ups

-Promotional messages (only if explicitly opted in)

Message Frequency:

-You may receive up to 6 messages per month, depending on your interactions with our services.

Opt-Out Instructions:

-Reply “STOP” at any time to unsubscribe from SMS messages.

-You will receive a final confirmation message. No further messages will be sent unless you re-opt in.

Customer Support:

-Reply “HELP” or contact us at [email protected] or 239-456-0997 for assistance.

Message & Data Rates:

-Standard message and data rates may apply.

Carrier Disclaimer:

-Carriers are not liable for delayed or undelivered messages.

Mobile Information Sharing:

-No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Retention:

-SMS opt-in records and consent timestamps are retained for a minimum of 24 months or as required by law.

4. Information Sharing & Disclosure

-We do not sell, rent, or trade your personal information. We may share information with:

Service Providers:

Vendors who assist in operations (e.g., payment processing, appointment scheduling)

SMS aggregators/providers for delivering messages you consented to receive

All service providers are contractually obligated to maintain confidentiality and security

Legal Compliance:

When required by law or legal process

To protect our rights or in response to valid law enforcement requests

Business Transfers:

In case of mergers, acquisitions, or sale of assets, your data remains protected under this policy

5. Data Security

-We implement reasonable security measures to protect personal information:

-Encryption of sensitive data in transit and at rest

-Secure access controls and authentication mechanisms

-Regular security assessments and updates

-Employee training on data protection

-Breach notification protocols per applicable laws

-Secure backup and disaster recovery procedures

-Despite these measures, no system is 100% secure; we use commercially acceptable means to protect your information.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

-Analyze site traffic and user behavior

-Remember your preferences

-Improve website functionality and user experience

-Measure the effectiveness of our services

-You may control cookies through your browser settings; disabling them may limit some website features.

7. Your Rights & Choices

You have the right to:

-Access, update, or delete your personal information

-Opt-out of marketing emails via “unsubscribe” links

-Opt-out of SMS messages by replying “STOP”

-Request information on how we process your data

-Withdraw consent for future communications

-Lodge a complaint with a supervisory authority if your rights are violated

Contact us using Section 10 to exercise these rights.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. This policy applies only to information collected by Turner Systems.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or website notice.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Turner Medical LLC, dba Turner Systems
Phone: 239-456-0997
Email: [email protected]
Website: www.turnersystem.com

Attn: Privacy Officer
9768 Alhambra Ln.
Bonita Springs, FL 34135

By using our website and services, you consent to this Privacy Policy.